Privacy Policy

This Privacy Policy explains how Birdie Rackets LLC ("BirdieRackets", "we", "us") collects, uses, and protects information about customers and visitors of this store. By using our website, you agree to the practices described here.

1. Who we are

• Company: Birdie Rackets LLC
• Address: 30 N Gould St Ste N
  Sheridan, Wyoming 82801
• Contact email: samuel@birdierackets.com

2. Information we collect

Depending on how you use our store, we may collect:

• Identity and contact information — name, email address, phone number, billing and shipping addresses.
• Order information — items purchased, order history, and your communications with customer support.
• Payment information — details needed to process your payment. Card numbers are handled directly by our payment processor; we do not store full card numbers.
• Browsing information — IP address, device and browser type, and activity on our site collected through cookies and similar technologies.

3. How we use your information

We use your information to:

• Process and fulfill your orders, including shipping and payment.
• Communicate with you about orders, returns, and support requests.
• Send marketing emails and newsletters when you have opted in (you can unsubscribe at any time).
• Operate, secure, and improve our website and protect against fraud and abuse.
• Comply with our legal and tax obligations.

4. Cookies

Our website uses cookies and similar technologies. Essential cookies are required for the site to work (for example, keeping items in your cart). We also use analytics and marketing cookies to understand how the site is used and improve it. You can manage or disable cookies through your browser settings, though some features may not work without them.

5. Third parties we work with

To run the store, we share information only as needed with service providers who process it on our behalf:

• E-commerce platform and hosting — Shopify.
• Payment processing — our payment provider(s) who handle transactions.
• Shipping carriers — to deliver your orders.
• Email and marketing tools — to send order confirmations and, where you've opted in, newsletters.

We do not sell your personal information to third parties.

6. Data retention

We keep your information only as long as needed for the purposes described here and as required by law (for example, retaining order and tax records for the period required by applicable regulations). After that, we delete or anonymize it.

7. Your choices

You can:

• Unsubscribe from marketing emails using the link in any message.
• Request access to, correction of, or deletion of your personal information, subject to applicable law.
• Adjust cookie preferences in your browser.

To make a request, email samuel@birdierackets.com. Depending on where you live, you may have additional rights under state privacy laws (for example, the California Consumer Privacy Act); contact us and we'll help.

8. Children's privacy

Our store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we'll delete it.

9. Changes to this policy

We may update this policy from time to time. The current version is always posted on this page, with the effective date shown above.

10. Contact

For any questions about this policy or your information, email us at samuel@birdierackets.com.